Refund policy

At IT Deals Hub, we strive to provide the best products and customer service. If you are not entirely satisfied with your purchase, we're here to help. This Refund Policy outlines the conditions under which refunds are issued.

1. Eligibility for Refunds

To be eligible for a refund, the following conditions must be met:

  • The item must be unused and unopened and in the same condition that you received it.
  • The item must be in the original packaging.
  • You must provide the receipt or proof of purchase.
  • The return request must be made within 3 days of the original delivery date.

2. Non-Returnable Items

Certain items are non-returnable and non-refundable. These include:

  • Software that has been opened or downloaded.
  • Gift cards.
  • Items purchased on clearance or as part of a final sale.

3. How to Request a Refund

To initiate a refund, please follow these steps:

  1. Contact our customer service team at our support page. or mail at biz @itdealshub.com to request a return authorization.
  2. Once your return is authorized, you will receive instructions on how to send your item back to us.
  3. Pack the item securely in its original packaging, including all accessories, manuals, and documentation.

4. Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

5. Processing Refunds

Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain number of days, depending on your card issuer's policies.

6. Late or Missing Refunds

If you haven’t received a refund yet, please check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund, please contact us at biz @itdealshub.com.

7. Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us from our support page. or mail at biz @itdealshub.com for further instructions.

8. Contact Us

If you have any questions about our Refund Policy, please contact us from our support page. or mail at biz @itdealshub.com

Thank you for shopping at IT Deals Hub. We appreciate your business and are committed to providing you with quality products and excellent customer service.


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